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Refund policy

RIGHT OF WITHDRAWAL


Pursuant to article L 221-18 et seq. of the Consumer Code, the Customer has a withdrawal period of fourteen days from the date of receipt of the order. If the Customer uses this right of withdrawal, the return of the product must be made no later than fourteen days following the communication of his decision to withdraw, at his expense and in its original packaging and condition, it is to say without excessive handling (absence of significant deterioration of the packaging or the product, original, cleaned glasses, labels, product flyers and packaging of the glasses included) and accompanied by the delivery slip. send it by email to the address hello@paul-ward.com and the products must be returned to the following address: PAUL WARD 8, rue sainte croix de la bretonnerie 75004 Paris The Customer bears the risks of transport A product returned damaged or with missing elements, cannot be taken back.Once the return has been validated by Paul Ward, the refund will be made within 14 days of the day on which we have received and checked all the products subject to withdrawal from this contract. rat.